Pinnacle Cookies Policy

We use cookies and similar tracking technologies to operate our website, improve your experience, and personalize the content we show you. This Cookies Policy explains what cookies are, how we use them across Pinnacle, and what choices you have regarding their use. By continuing to browse or use Pinnacle Casino, you agree to our use of cookies as described below, unless you adjust your browser settings to refuse them.

What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit our website. They allow us to recognize your device, remember your preferences, and understand how you interact with our platform. We use cookies across pinnacle.com and pinnacle.ca to ensure our services function correctly and to make your experience with Pinnacle as smooth as possible, whether you are placing a bet, playing slots, or browsing our live casino section.

Why We Use Cookies

We rely on cookies for several important reasons. Our goal is to make sure our platform is safe, functional, and tailored to your preferences every time you visit. Below are the main purposes for which we deploy cookies:

• We use essential cookies to keep you logged in during a Pinnacle login session and to ensure secure navigation across our site.
• We use functional cookies to remember your language, currency, and regional settings so you don't have to reconfigure them each visit.
• We use performance and analytics cookies to understand how visitors use our website, including which pages, games, or sports markets attract the most attention.
• We use advertising cookies to deliver relevant promotions, including information about a Pinnacle bonus code or Pinnacle promo code, when applicable.
• We use security cookies to detect fraudulent activity and protect your account from unauthorized access.

Essential Cookies

Essential cookies are strictly necessary for our website and Pinnacle app to function properly. Without these cookies, features such as account authentication, secure Pinnacle casino login, and transaction processing during Pinnacle deposit or Pinnacle withdrawal would not work correctly. We do not require your consent for these cookies since our platform cannot operate safely without them.

Performance and Analytics Cookies

We use performance cookies to collect anonymous data about how visitors interact with Pinnacle casinos, our sportsbook, and our live casino offering. This information helps us identify which features work well and where we should make improvements. For example, we may analyze how players navigate through our slots library or how they use our Pinnacle casino app, so we can refine the user experience over time.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred currency (CAD, EUR, USD, GBP, and others we support), your display language, or your session settings. These cookies enhance your overall experience and reduce the need for you to re-enter information every time you visit our website or use Pinnacle Canada services.

Advertising and Targeting Cookies

We and our advertising partners may use cookies to serve you with relevant marketing communications, including details about Pinnacle casino bonus offers, Pinnacle free spins promotions, or third-party network prize pools such as Drops & Wins, Spinoleague, or The Non-Stop Blasts. These cookies track your browsing habits across websites and help us measure the effectiveness of our marketing campaigns.

Types of Cookies We Use

We categorize the cookies used on our platform based on their duration and origin:

• Session Cookies: These are temporary and are deleted once you close your browser. We use them to maintain your session while you play or browse Pinnacle slots and live casino games.
• Persistent Cookies: These remain on your device for a set period or until you delete them manually. We use persistent cookies to remember your login details and preferences for future visits.
• First-Party Cookies: These are set directly by us to support core website functionality.
• Third-Party Cookies: These are placed by our partners, such as payment processors, analytics providers, and marketing platforms, to help us deliver a better and more secure service.

Third-Party Service Providers

We work with trusted third-party providers who may also set cookies on our behalf. This includes analytics companies that help us evaluate the pinnacle online casino review data we gather internally, as well as payment providers who process transactions through methods such as Visa, Mastercard, Interac e-Transfer, Skrill, Neteller, and cryptocurrencies including Bitcoin, Litecoin, and USDT. These providers have their own privacy and cookie practices, and we encourage you to review their policies for further information.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most web browsers allow you to manage cookie settings through their preferences menu. You can choose to accept all cookies, reject certain categories, or delete cookies that have already been stored. Please note that disabling essential cookies may affect your ability to use certain features, such as completing a Pinnacle register process, accessing your account, or processing a withdrawal request.

• You can adjust your browser settings to block or delete cookies at any time.
• You can use private or incognito browsing modes to limit cookie storage during your session.
• You can opt out of certain third-party advertising cookies through industry opt-out tools where available.
• You should be aware that blocking all cookies may limit your access to certain sections of our website or mobile experience, including Pinnacle Lite.

Cookies and Mobile Devices

When you access our platform through a mobile browser or the Pinnacle casino app, similar technologies to cookies, such as device identifiers and local storage, may be used to remember your preferences and improve performance. We apply the same principles of transparency and control to these technologies as we do to traditional browser cookies.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights regarding your data, please contact our customer support team. We are available via email and live chat 24/7 to assist you with any concerns about privacy, cookies, or your experience using Pinnacle sports casino services.

• Email: customerservice@pinnacle.com
• Live Chat: available 24/7 through our website

We are committed to transparency regarding how we collect and use your data. This Cookies Policy works alongside our Privacy Policy and Terms and Conditions to give you a complete understanding of how we protect your information while you enjoy everything Pinnacle Casino has to offer.